Spring Glen Hardware in Hamden, CT

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A bell jingles on the door (push, donโ€™t pull). The creaky, worn wooden floors and the odor of motor oil bring me back to the hardware store of my youth in another town. Once upon a time there were countless home improvement shops like this one, packed floor to ceiling and shoulder to shoulder with just about everything you might need to build a thingamajig or repair a doodad. Many of them are gone now, but Spring Glen Hardware survives.

Located in a former grocery store in the Spring Glen section of Hamden, the hardware business was opened in 1948 by Frank Landino, an Italian immigrant who started as a shoemaker a few doors down. The roots of his trade remain in the back of the store, where a red neon sign announces โ€œSHOE REPAIRINGโ€ and another on paper adds โ€œNo Shoes Taken Without Ticket.โ€ There, Frankโ€™s grandson Harry Landinoโ€”co-owner of the store with his father, Harry, and brother, Frankโ€”still works several of his grandfatherโ€™s original machines as he reheels, resoles, stitches and mends customersโ€™ shoes.

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The shoe repair shop is just one of the surprises you may encounter if you take the time to wander the aisles of Spring Glen Hardware. Thereโ€™s no apparent rhyme or reason to the organization of wares. โ€œTowels next to trowels,โ€ employee Dave Nelson quips. When I ask Frank Landino what drives the layout, he laughs. โ€œMy father organizes, and I donโ€™t know the method of his madness,โ€ he says. The elder Harry is 90 years old and still works in the store most mornings. โ€œWe kid him about that all the time,โ€ Frank says. โ€œWherever he sees room, heโ€™s filling itโ€ฆ If he sees an empty spot, itโ€™s not going to stay empty for long.โ€

Youโ€™ll find โ€œa little of everythingโ€ here, Frank says. โ€œIf we donโ€™t have itโ€ฆ we can order it.โ€ Indeed, the variety reaches beyond tools and hardware to vegetable seeds and garden hoses, canning jars and cast iron pans, garbage cans and grills. Nelson, who grew up in the neighborhood, points toward a tall bucket outside filled with wooden rakes. He remembers when that same bucket held hockey sticks. โ€œWe played a lot of pond hockey, and you could come here and get a hockey stick and get your skates sharpened,โ€ he recalls.

The younger Frank Landino never intended to join the family business. But his grandfather died when he was in high school, and shortly afterward his aunt, who had also helped his father run the store, passed away, too. While attending college, Frank filled in. โ€œI came to help for a week or two, and 40 years later Iโ€™m still here,โ€ he says. While he keeps the books and manages the store day-to-day, younger brother Harry is โ€œhands-on. He can anything.โ€ One longtime element of the business is repairsโ€”windows and screens, power equipment, lampsโ€”all handled in a shop behind the store.

In spite of what some might see as an old-fashioned business, much has changed, Frank says. When he first started, salesmen would come to call. They โ€œcame in and just took their own orders every weekโ€ by noting what was needed, he says. Now everything is ordered online, and the store has joined True Value, a cooperative of independent hardware retailers. โ€œItโ€™s a hard business to go in now,โ€ Frank says. โ€œIf I was to pick now, I would never .โ€ For one thing, itโ€™s a seasonal business. This time of year, no one is buying either snowblowers or lawnmowers. For another, competition with the big box stores has posed challenges.

Spring Glen Hardware survives in part by catering to the neighborhood. It carries some older locks and hardware for Spring Glenโ€™s 90-year-old homes. Neighbors rave about the customer service. And though some folks come only after striking out at the bigger competitors, Frank says heโ€™s grateful for a loyal customer base. The hardware store is such a fixture that in 2017 it was honored as the subject of the townโ€™s annual holiday ornament, sold by the Hamden Recreation Department.

Customers wander through while Frank and I are chatting, and half of them call out to him by name. We talk about the weather. Snow is coming the next day, and so are 50 lawnmowers. I say it will be great when we can mow the lawn again.

โ€œI know, I canโ€™t wait,โ€ Frank says. 70 years in, another busy season at Spring Glen Hardware is about to begin.

Spring Glen Hardware
1666 Whitney Ave, Hamden (map)
Mon-Sat 8:30am-5:30pm
(203) 248-0548

Written by Kathy Leonard Czepiel. Photographed by Dan Mims.

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